BookitGY Support

For help with your account, booking, provider profile, notifications, subscription, or a safety concern, email support@bookitgy.com.

Help us find the issue

Include a short description of what happened, the email address or username associated with your account, which device you use, and any non-sensitive error message you saw. For a booking issue, include the appointment date and provider name if available.

Never send your password, one-time verification code, full payment-card number, or authentication token.

Account deletion

Account deletion is available directly in the BookitGY app from Profile → Delete account. Password accounts confirm with a password; Google or Apple accounts may require fresh reauthentication. Read the steps and retention details on the Account Deletion page.

If you cannot access the app or the deletion flow fails, email support for assistance. Support is the fallback—not the primary deletion method.

Legal and privacy resources

Privacy Policy — information collection, processors, analytics, retention, and choices.
Terms of Service — marketplace, booking, provider, content, and subscription terms.
Account Deletion — in-app instructions and what happens to account data.
Provider Subscription, Cancellation & Refund Policy — provider trial, billing, cancellation, and deletion-refund terms.